Utilities help home-owners to cut energy consumption by 12%

The Energy Letter concept was introduced in autumn 1989 in a move to provide home-owners with a statistical breakdown of their water and electricity consumption. Customers learn about their energy use and get an almost immediate response on Home with direct electrical heating efficiency measures applied. As a result of the project, the average amount of energy used per customer was reduced by 2,400 kWh per year. The Energy Letter does not require any investment cost.