Indoor air quality in the 21st century: search for excellence.

Field studies demonstrate that there are substantial numbers of dissatisfied people in many buildings, among them those suffering from sick building syndrome (SBS) symptoms, even though existing standards and guidelines are met. The reason is that the requirements specified in these standards are rather low, allowing a substantial group of people to become dissatisfied and to be adversely affected. A paradigm shift from rather mediocre to excellent indoor environments is foreseen in the 21st century.