Correlation between temperature satisfaction and unsolicited complaint rates in commercial buildings

Wang D., Federspiel C.C., Arens E.
commercial building, thermal comfort, human comfort
Year:
2005
Bibliographic info:
Indoor Air , Vol 15 n° 1, February 2005, pp 13-18, 5 Fig., 3 Tab., 9 Ref.

In this paper the relation between temperature satisfaction ratings and unsolicited complaint rates recorded in a maintenance database is analyzed. That relationship validates a new method of assessing the economic cost of thermal discomfort in commercial buildings.

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