That study was performed in a call center. During nine consecutive weeks, temperature and outdoor air supply rate were combined and introduced to the occupants in a blind intervention approach.Those 2 variables had significant interaction effects on the workers' talk time.
Effects of temperature and outdoor air supply rate on the performance of call center operators in the tropics
Year:
2004
Bibliographic info:
Indoor Air 2004, Vol 14 (suppl 7), pp 102-118, 6 Fig., 81 Ref.