A typically frustrating building investigation.

Describes a case study of the NIOSH investigation of the 101 Marietta Tower in Atlanta, USA, a high rise office building suffering from sick building syndrome. Concludes that the use of conventional industrial hygiene approaches for conducting indoor air quality investigations will in most cases by non-productive. States that first efforts should be directed toward understanding and evaluating the operation of the building's HVAC system to determine that enough outdoor air is provided. Distributing a follow-up questionnaire to the occupants is also important.